Best Care Liverpool has achieved an incredible milestone at the 2025 BWIC Care Legacy Awards held in London, bringing home not one but two prestigious national awards. These awards highlight the extraordinary dedication, excellence and compassion that define our organisation and the remarkable people who represent us.
In addition to our wins, we were honoured to have three shortlisted nominations, a testament to the consistent hard work leadership, and outstanding care delivered by our entire team.
OUR WINS
Primrose Matsega — Home Care Manager of the Year 2025
This award celebrates exceptional leadership in home care and Primrose has shown unwavering commitment to ensuring high-quality care, strong team support and meaningful relationships with service users. Her passion, expertise and dedication continue to inspire our entire organisation.
Operations Team (Gladys, Tom & Vironica) — Team Excellence Award
Our Operations Team impressed the judges with their outstanding teamwork, problem-solving and operational efficiency. Gladys, Tom and Vironica have demonstrated professionalism of the highest standard, ensuring smooth coordination and excellent service delivery across the board.
Being nominated alone is a great honour but bringing home two national awards is a moment we will forever cherish. This recognition places Best Care Liverpool among the top-performing care organisations in the UK, reaffirming our commitment to:
- delivering high-quality, person-centred care
- supporting and developing our staff
- serving the community with compassion and dignity
- setting high standards in leadership and teamwork
These awards show that excellence is not an act but a habit embedded in everything we do.
We extend our deepest gratitude to:
The entire Best Care Liverpool Family, your dedication, professionalism and love for what you do are the heartbeat of this organisation. Every shift, every effort and every act of kindness contributed to this victory.
We also thank the BICW Team for recognising and celebrating excellence in the care sector. Your support empowers care professionals nationwide.
This is more than an award, it is a moment of pride, unity, and inspiration for all of us.
Together, we continue to grow, serve and make a real difference in the lives of the people we care for.
Here iss to many more achievements ahead.
We are Best Care Liverpool and we are proud of who we are and the impact we make
